Reference
Voice options
Voices come from four providers. Each has different strengths in quality, expressiveness, and language coverage.
The voice picker in Settings → AI moderator groups voices by provider. Use this reference to choose a provider for your needs.
| Provider | Strengths | Speed range |
|---|---|---|
| OpenAI | Widest language support, consistent quality. | 0.5× to 2.0× |
| Inworld | Expressive voices, limited language coverage. | 0.5× to 1.5× |
| ElevenLabs | Premium quality, good multilingual support. | 0.7× to 1.2× |
| Cartesia | Fast, natural-sounding voices, wide language support. | 0.5× to 2.0× |
How the voice picker works
The picker filters to voices appropriate for your study's language settings:
- One English study: every English voice across all providers, browsable by name.
- One non-English study: voices filter to ones that speak that language.
- Multiple languages or all-languages: pick a gender (Feminine, Masculine, or Neutral); Strella selects the right voice per language at interview time.
You can preview any voice with the play icon. Strella reads a sample line so you can hear the timbre and pacing before committing.
Things to know
- Participants can adjust playback speed themselves during the call, within the provider's range. Your setting is the default.
- Spanish (Colombia) has its own Inworld voices. Pick
es-COand Inworld offers only Mateo (masculine) and Sofia (feminine). Studies in plain Spanish keep Inworld's other Spanish voices and don't get these two. OpenAI voices work for Spanish (Colombia) too, but Google, ElevenLabs and Cartesia voices don't. - Inworld voices won't appear for languages they don't support. The picker hides them; you don't have to figure out compatibility manually.
- Some voices are gated behind feature access. If you don't see ElevenLabs voices, your organization may not have them enabled yet. Contact your account team.