MCP server
FAQ & troubleshooting
Common questions about connecting Strella to your AI tools: setup, privacy, technical details, and fixes for missing tools or repeated errors.
Getting started
Using the connector
Security & privacy
For a fuller walkthrough of data access and privacy, see Security & privacy.
Technical
Troubleshooting
Your AI tool saves the list of Strella's tools when it first connects, and keeps it until you reconnect or start a new chat. The tools you already have keep working after a Strella update. To see new ones, use the steps below.
Need help?
If your AI assistant keeps hitting errors with Strella, or you have an idea for it, ask your assistant to send feedback to Strella. It writes it up, shows it to you, and sends it to our team once you agree. See strella_send_feedback.
Still stuck? Email us at customersupport@strella.io.